Performs all coordinative aspects of operations relating to flights, set up of ground handling, airports, ticket counters, monitoring flight status, updating flight information post flight, and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures compliance with Company and federal rules, regulations and Operations Specifications.
Manages the daily operations of the companies Flight Ops Center which operates seven days a week. Supervises seven to ten Operations Coordinators. Ensures employees are trained, prepares weekly schedules, and is responsible for ensuring flights arrive and depart on time and all applicable policies and procedures are followed.
The Operations Center is responsible for the following functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
4-year college bachelor’s degree and at least 5 years work experience with the above described job duties in a managerial capacity.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to use common sense and sound judgment to deal with situations and multiple problems that occur simultaneously in a highly controlled, fast paced, and regulated environment.
CERTIFICATES, LICENSES, REGISTRATIONS:
Current passport, driver’s license
OTHER SKILLS AND ABILITIES:
Ability to demonstrate a practical knowledge of computer and computer software, including
MS Word and Excel.
Ability to operate a variety of office equipment, including printers, scanners, copiers, and fax machines.
Knowledge of Flight Operations System software, telephones, and to complete forms and other documents.
Must be available to travel domestically and internationally without restrictions,
Must be available to work days, evenings, weekends, nights and holidays.