North Carolina, United States

Director of Ground Services


  • Must have at least two years of management experience in Part 121 airline operations
  • Must have at least two years of experience in ground services.
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Strong verbal and written communication skills
  • Ability to work under pressure, multitask and make critical decisions in a fast paced environment
  • Strong Computer Skills.
  • Must reside in Greensboro, NC.

Duties and Responsibilities:

  • Reports to the COO.
  • Establish, implement and maintain all departmental policies and procedures,to ensure all cargo and ground services operations are safe, efficient and in compliance with all applicable Company and governmental regulations.
  • To ensure a safe and efficient operation is established and maintained with all airport authorities, ground handling, and other service providers for all private charter flights.
  • Coordinate vendor selection, contract administration, and implementation for all private charter flights.
  • Serve as the primary corporate Complaint Resolution Official (CRO) for the administration of the DOT Rule 382 and ensures that the company is complying with the nondiscrimination of disabled customers.
  • Responsible for insuring written correspondence pertaining to a complaint is executed within 10 days, and must respond to any written complaint within 30 calendar days.
  • Responsible for preparing and presenting a Disability Awareness Training program annually to all vendors responsible for passenger handling of a company operation.
  • In conjunction with the OCC Manager, manage the work required in order to ensure station facility suitability and airport suitability in accordance with instructions and information given in the GOM

  • Location: North Carolina, United States
  • Categories: Operations / Management
  • Contract Type: Full Time

Mitch Maldonado

Contact Information
  • Call: (904) 264-0097
  • Fax: (904) 264-0230

Aviation Recruiting, Inc.
1845 Town Center Boulevard, Suite 350
Fleming Island, FL 32003

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