Riyadh, Saudi Arabia, Middle East

Operations Manager – Technical Support Programs (Fixed & Rotary Wing Aircraft)


Job Summary

Monitoring the operation of the various Technical Support Programs at all operational sites to evaluate effectiveness in achieving the goals of satisfying customers’, regulatory and contractual requirements; as well as achieving the operational objectives of the Technical Support Services Division.

Duties & Responsibilities

  1. Develop TSP Policy, Procedures and Standard Operating Procedure within the confines of Corporate Policies, Saudi Arabian Labor Laws, and the Employment Agreement.
  2. Transition TSP Policy, Procedures and Standard Operating Procedure to all operating locations. Ensure Site Operation understands and implement released policies. Solicit improvement and corrections from Site Operation personnel.
  3. Transform policies, strategies, and objectives into long, medium and short-term plans, which include internal development and productivity increase as well as participating in executing these plans in coordination with other concerned divisions and departments.
  4. Ensuring all work performed is in compliance with all applicable regulatory requirements (e.g. FAA, EASA & GACA), company’s requirements, and those required by customer’s contract.
  5. Monitoring the operations of all the Technical Support Programs through contacting programs and site managers and studying reported information.
  6. Identifying problematic operational sites and programs and involving concerned employees for problems resolution.
  7. Identifying any problem faced by programs and site managers during their work and taking necessary actions to resolve them.
  8. Monitoring costs incurred by the various programs at the different sites of operations carried out within the Technical Support Programs Division to maintain expenditure within the allocated budget.
  9. Contacting the company’s customers as required to handle any escalated problems or communications.
  10. Preparing periodic reports with respect to the departments’ activities and achievements to be submitted to the Director, Technical Support Programs.

Job Requirements

B.A. in Engineering, Business Administration or equivalent

A minimum of 7 years of experience in similar industry and field

  • Location: Riyadh, Saudi Arabia, Middle East
  • Categories: Aviation Maintenance, Operations / Management
  • Contract Type: Full Time

Marc Ballgae

Contact Information
  • Call: (904) 264-0097
  • Fax: (904) 264-0230

Aviation Recruiting, Inc.
1845 Town Center Boulevard, Suite 350
Fleming Island, FL 32003

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