Department Manager (for Flight School aircraft parts and supplies department) – Melbourne, FL

PLEASE NOTE: Please do not apply if you require visa sponsorship.  This position requires the candidate be able to work in the U.S. WITHOUT the need for visa sponsorship!  

This is a full time/direct hire position offering a competitive salary with full benefits package.

Job Title:  Department Manager (for FAR 141 Flight School aircraft parts and flight supplies department)

Employment location: Melbourne, FL (must work from office!  NO REMOTE/HYBRID option!)

Job Description:

FAR Part 141 Flight School in Melbourne, FL is looking for a Department Manager to manage their aircraft parts and flight supplies department and to play a pivotal role in overseeing and managing the daily operations of as well as spearheading the growth of the department. The responsibilities of the Department Manager will include leading a team of associates, driving sales and profitability, expanding and maintaining vendor relationships, ensuring exceptional customer service, and maintaining the overall appearance and functionality of the department.

Roles and Responsibilities: 

Leadership and Team Management:

• Recruit, hire, train, and supervise a team of department associates.
• Provide ongoing coaching, mentoring, and performance feedback to ensure a motivated and high-performing team.
• Delegate tasks and responsibilities effectively, promoting a collaborative and efficient work environment.
• Conduct regular team meetings to communicate goals, updates, and performance expectations.

Sales and Customer Service:

• Develop and implement strategies to achieve sales targets and maximize revenue within the department.
• Monitor sales performance, analyze trends, and adjust strategies as needed to drive growth.
• Ensure exceptional customer service by training staff in customer interaction skills, product knowledge, and problem-solving.

Sales and Business Development: 

• Build and maintain strong relationships with potential clients, including airlines, MRO facilities, and other aviation organizations.
• Develop and execute sales strategies to drive new business, expand our customer base, and secure long-term partnerships. 

Merchandising and Inventory Management:

• Maintain inventory to assist the maintenance and flight school departments.
• Plan and execute effective merchandising displays, promotions, and layouts to attract customers and optimize sales.
• Manage inventory levels, including receiving, replenishing, and maintaining stock levels to prevent overstock or shortages.
• Implement inventory control measures to minimize shrinkage and loss.

Reporting and Analytics:

• Generate and analyze departmental reports, such as sales performance, inventory turnover, and customer feedback, to make informed decisions and improvements.
• Identify opportunities for process optimization and cost control within the department.

Job Requirements:

• Aviation Knowledge/Experience required.
• Aviation PARTS sales experience is REQUIRED!!
• Proven experience in management, with a track record of achieving sales targets and leading a successful team.
• Excellent communication skills, both verbal and written.
• Proficiency in using computer software and point-of-sale systems.
• Attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
• Flexibility to work weekends and holidays as required.