Job Listing

Florida, United States

Flight Operations Scheduler – Melbourne, FL

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PLEASE NOTE: Please do not apply if you require visa sponsorship.  This position requires the candidate be able to work in the U.S. WITHOUT the need for visa sponsorship!  

This is a full time/direct hire position offering a competitive salary with full benefits package.

Title of Position – Flight Operations Scheduler

Employment location:  Melbourne, FL

Job Description

This full-time position at a well-established Flight School will work as a hybrid position. It will encompass duties from the Dispatcher as well as assisting the Flight School’s Student Success Manager.

Duties and Responsibilities:

• Manage the Flight Operation Schedule
• Plan and Coordinate with Student Success Manager course of action for our Accelerated Students to keep them on track.
• Communicate schedule changes to Instructors and Students in a timely manner through proper channels.
• Resolve scheduling conflicts or issues that arise, through proper channels, following Core Processes.
• Possess Knowledge of Fleet and coordinate planned and unplanned fleet maintenance.
• Maintain and optimize the daily, weekly, and monthly flight schedule.
• Manage Customer Accounts and Assist Customers with Flight Training Goals. Communicate any Customer issues with the Flight Operations Manager. 

Qualifications:

• Strong time management skills with the ability to prioritize tasks effectively
• Excellent analytical and problem-solving abilities
• Proficient in using scheduling software or tools
• Strong communication skills, both written and verbal
• Ability to work well under pressure and meet deadlines

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.

The dispatch-scheduler is a customer-facing position responsible for the daily flight schedule, dispatching, tracking, student progress and adjusting flights as needed.

Essential Functions:

• Answers phone calls and emails
• Additional duties as assigned by Flight Operations Manager
• Ensure students have all Federal required documents to flight train.
• Dispatches and monitors all aircraft. May be asked to fill in from time to time.
• Maintains inspection time remaining reports for the Aircraft Maintenance Department
• Generates and disburses Flight Dispatch and Maintenance Reports.
• Uphold and enforce company’s Safety Management System procedures and guidelines.

Requirements:

• High school diploma or equivalent with 2-4 years’ experience or Associate degree with 0-2 years’ experience.
• Customer service experience, working with individuals with diverse backgrounds and experience levels
• Strong computer skills
• High attention to detail
• Ability to prioritize tasks and manage time effectively
• Can work well independently and with a team
• Punctual and reliable
• Strong communication and interpersonal Skills
• Proficiency in MS Excel
• Ability to work as a solid contributing member of a team as well as operate independently, effectively interact will all levels of management, demonstrated attention to detail and acting with a sense of urgency
• Must be able to obtain an Airport Identification Badge.

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• Location: Florida, United States
• Categories: Operations / Management